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Here is some of the information we collect

  • Account Information  To create an account on our Services, such as your name, email address, password, date of birth, gender, height and weight. This is the only information you have to provide to create an account with us. You may also choose to provide other types of information. 

  • Additional Information  To help improve your experience or enable certain features of the Services, you may choose to provide us with additional information, like your emotional state or activity; you may also share comments and messages on our Sites or to other users of the Services.

  • Information from third-party services  If you choose to connect your account on our Services to your account on another service, we may receive information from the other service. For example, if you connect to Facebook or Google, we may receive information like your name, profile picture, age range, language, email address, and friend list. You may also choose to grant us access to your exercise or activity data from another service. You can stop sharing the information from the other service with us by removing our access to that other service.

  • Payment and Card Information  If you purchase Vivomi merchandise on our website, you provide your payment information, including your name, credit or debit card number, card expiration date, CVV code, and billing address. We do not store this payment information. We store your shipping address to fulfill your order. Note that third-party payment processors may retain this information in accordance with their own privacy policies and terms.

  • Device & App Information  Your Vivomi Device and App collects data to estimate a variety of metrics like the number of steps you take, your distance traveled, calories burned, weight, height, breathing rate, stress levels, date of birth, heart rate, sleep stages, active minutes, and location. When your Device syncs with our applications or software, data recorded on your device is transferred from your device to our servers.

  • Location Information  The Services include features that use precise location data, including GPS signals, device sensors, Wi-Fi access points, and cell tower IDs. We collect this type of data if you grant us access to your location. You can always remove our access using your mobile device settings. 

  • Usage Information  When you access or use our Services, we receive certain usage data. This includes information about your interaction with the Services, for example, when you view or search content, install our App or log into your account, or pair your device to your account. We also collect data about the devices and computers you use to access the Services, including IP addresses, browser type, language, operating system, Vivomi or mobile device information (including device and application identifiers), the referring web page, pages visited, location (depending on the permissions you have granted us), and cookie information.

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